Privacy Policy
Last updated: 1 January 2025
1. Information we collect
We collect information you provide directly (name, email, shipping address, payment data) when you place an order or contact us, and automatically via cookies and analytics when you visit our site.
2. How we use your information
To process and fulfil your orders, send transactional communications, improve our products and services, and comply with legal obligations. We do not sell your personal data to third parties.
3. Payment data
Payment processing is handled by Razorpay (for INR payments) and Stripe (for international payments). We do not store your card details. These processors are PCI-DSS compliant.
4. Data retention
Order data is retained for 7 years for accounting purposes. You may request deletion of your personal data at any time by emailing privacy@calancerobotics.com.
5. Contact
Calance Robotics Pvt. Ltd., Bangalore, India. Email: privacy@calancerobotics.com